13d" x 13"t
Care & Use- Wipe clean with a lint free, dry cloth.

Shipping and delivery times may vary based on product type and vendor.

Most orders are processed and shipped from our participating vendor facilities within 1–3 business days. Once shipped, orders may take 2–5 days to arrive.

Most deliveries are made via Fedex and UPS (estimated 3 business days) or USPS (estimated 2–5 business days).

Custom orders, furniture, and pre-order item delivery times vary. At B&B we are real people and communicate regularly with our customers, providing shipping information and product availability updates until your order is delivered.

Feel free to reach out to info@birchandbind.com with any questions.

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Call or email Customer Service within 15 days of receipt of merchandise to report damages, quality problems, or any dissatisfaction. Color and sizes may vary. All customer choice/buyer’s remorse returns are subject to a 20% restocking fee.

All of our products are hand-made. The hand-made quality and craftiness of our products is what sets our company apart. Color and size variations often occur and are not considered flaws. Hand-molded clay, hand-painted designs, hand-twisted iron and hand-applied finishes are guaranteed to vary from one product to another.

If a return is necessary for the situation and your order was sent via FedEx, we will provide a label to return the item to us. You can apply the label(s) to your box(es) and hand to your FedEx delivery driver at your next visit from them.

If a return is necessary for a freight item, we will coordinate with you and the freight company to pick up your item(s).