Jute fibers exhibit naturally anti-static, insulating and moisture regulating properties.
This rug is GoodWeave-certified, which means you're not only making the world more beautiful by buying an artisanal product -- you're making the world better by helping to end child labor and supporting fair working conditions.
Rug pad recommended.

Shipping and delivery times may vary based on product type and vendor.

Most orders are processed and shipped from our participating vendor facilities within 1–3 business days. Once shipped, orders may take 2–5 days to arrive.

Most deliveries are made via Fedex and UPS (estimated 3 business days) or USPS (estimated 2–5 business days).

Custom orders, furniture, and pre-order item delivery times vary. At B&B we are real people and communicate regularly with our customers, providing shipping information and product availability updates until your order is delivered.

Feel free to reach out to info@birchandbind.com with any questions.

N/A

If you would like to return your Anji Mountain product you can do so within 30 days from the date you received it.

The product must be in its original condition to receive a refund. If possible, please ship the item back to us in its original packaging. If that is not possible then it is your responsibility to repack the item safely and securely so that we receive the item in its original condition. If we receive the item and it is not in its original condition we cannot process the return. Shipping insurance is strongly recommended.

You are responsible for the cost of shipping the product back to our distribution center in all instances except in the case of a manufacturing defect. A Return Merchandise Authorization (RMA) number will be given to you in the case of a manufacturing defect and it must be written on the outside packaging of the item so that we can identify your return.

If you believe that your product has a manufacturing defect, we request that you email us an explanation of the issue including clear, detailed photographs at info@birchandbind.com. Anji Mountain has the exclusive authority in its sole discretion to determine whether a product is defective (not B&B). If a product is determined to be defective we will either (1) replace the product at no charge or (2) issue a refund for the original purchase price of the product including shipping and handling.

Please keep in mind that products made from natural fibers and recycled materials will exhibit irregularities in construction, weave and color—these unique variances are often what make the item special. But sometimes they are defects and in those cases, we will work with you to make you happy.