Green Guard Gold Certified Product.
*Please allow 6-10 weeks for production, plus 1-2 weeks for delivery and arrival, as this is a custom, made-to-order piece.*
Overall Height: 38"
Overall Width: 30"
Overall Stationary Depth: 33"
Seat Height: 18"
Seat Width: 23"
Seat Depth: 20"
Back Height (from top of seat to top of chair): 25"
Arm Height (from floor): 24"
Distance from wall needed for glide: 6-8"
Product Weight: 80 lbs.
Box Size: 30" L x 31" W x 40" H
Boxed Weight: 90 lbs.
135 lbs. with ottoman
Glider Weight Capacity: 350 lbs

HOW TO SPOT CLEAN FABRICS:
If needed, vacuum first and/or gently blot away as much of the spill as possible using a clean white cloth
Mix 1 tsp clear liquid soap with 1 Cup warm water until little bubbles appear
Dampen a soft clean cloth with soap/water solution and using short circular motions, gently wipe the spot. Do not saturate the fabric with the solution
Once the spot is removed, use a clean water-dampened cloth to blot the area and remove any soap residue; blot with a fresh dry cloth and allow to air dry
For larger or difficult spills, please consult a professional upholstery cleaner
PLEASE NOTE:
This information is a general guideline.
For tougher stains or overall soiled condition, please consult a professional upholstery cleaner.

FABRIC CARE:
To prevent fading and/or cracking of the fabric, keep furniture out of direct sunlight and heat.
Never use abrasive or acidic cleaning products.
Vacuum upholstery regularly; for Enviroleather, wipe regularly with a clean dampened cloth.
Avoid dark denim and clothing on light furniture; dyes may transfer and be difficult to clean.
Clean spills as soon as they occur.
Do not use any after market fabric protector or leather protector on Monte products, or warranty will be void.

PRODUCT CARE:
Always use felt pads or a rug under your Monte furniture to avoid damage to floors.
Dust all woods and metals regularly; when needed, only use a clean, water-dampened cloth to wipe down; do not use cleaning products or abrasive cleaning pads on woods or metals.
Do no sit or rest on arms of a glider; this may damage the gliding mechanism.
Inspect all parts annually (i.e. gliding mechanism, hardware, wood slats, trundle wheels, etc.) to ensure proper functioning and to clean out any dust and/or debris build-up.


Delivery:
We offer free contactless/threshold delivery.
Once your order ships, you will receive a notification by email with tracking info.
Within 5-10 days after your order has shipped, you will receive a phone call from a local courier to arrange a delivery time (Mon-Fri, 9am-5pm).
Before you sign for the delivery, it is important to inspect the packaging in the unlikely event there is damage to your item that may have occurred while in transit. If there is visible damage to the product, please make note of it when you sign for your delivery. Please retain all packaging until you have fully inspected your products.
We recommend an extra set of hands on deck to help with moving your box(es).
In some instances, our delivery agents may not be able to place your order into the first threshold of your residence. The driver may leave your box(es) in your first dry, covered area.
In some remote areas, we may ship your item with UPS. Your shipment notification will contain UPS tracking info, which will provide you with your delivery date. Any updates with UPS shipments will be made electronically.

ROOM OF CHOICE DELIVERY:
In most areas, we offer the option to upgrade to Room of Choice delivery on all chairs/sofas/beds for an additional $250.
This service includes delivery to the room of your choice, with removal of all packaging.
Add to cart to purchase.

Shipping and delivery times may vary based on product type and vendor.

Most orders are processed and shipped from our participating vendor facilities within 1–3 business days. Once shipped, orders may take 2–5 days to arrive.

Most deliveries are made via Fedex and UPS (estimated 3 business days) or USPS (estimated 2–5 business days).

Custom orders, furniture, and pre-order item delivery times vary. At B&B we are real people and communicate regularly with our customers, providing shipping information and product availability updates until your order is delivered.

Feel free to reach out to info@birchandbind.com with any questions.

WARRANTY

Rest Easy — our manufacturing warranty covers:

5 years on internal wood frame
5 years on internal springs
5 years on exterior metal frames or exposed woods
2 years on foam, fabric and metal glider mechanisms
The following are NOT considered manufacturer’s defects and will NOT be covered under warranty:
-regular wear and tear
-dye transfers
-exposure to direct sunlight that causes damage/fading
-misuse of product causing damage/deterioration (such as prolonged sitting on the arm of a glider)
-failure to follow proper assembly, cleaning and/or care instructions
-altering the product in any way (ie reupholstering, adding fabric treatment, etc)
-Warranty will be void if merchandise has been moved from original delivery address
-Monte Design reserves the right to charge for any additional expenses that may incur during a warranty claim (shipping and labour costs)

Return Policy: 14-Day Hassle-Free
If for any reason you choose to RETURN your Monte product, you will have 14 days from the date you receive it to request a refund for the full purchase price, less a return shipping fee. The return shipping fees are as follows:

$99 return shipping fee for each glider
$49 return shipping fee for each ottoman
PRODUCT MUST BE IN ORIGINAL PACKAGING FOR A RETURN

Please Note:
Before you sign for the delivery, it is important to inspect the packaging in the unlikely event there is damage to your item that may have occurred while in transit. If there is visible damage to the product, please make note of it when you sign for your delivery. Please retain all packaging until you have fully inspected your products.